What Is the Metrash2 App?
Metrash2 is the official mobile application of the Qatar Ministry of Interior (MOI). It is the primary digital platform through which Qatar residents and visitors can manage a wide range of government services — including traffic fine checking, fine payment, black points inquiry, vehicle registration status, and driving licence services — directly from a smartphone.
The app is free to download and is available on both iOS (Apple App Store) and Android (Google Play Store). It is developed and maintained by the Ministry of Interior and is the most widely used method for handling traffic violations in Qatar outside of physically visiting an MOI service centre. For those who prefer a browser-based alternative, the MOI web portal offers similar functionality without requiring the app.
💡 Important: Metrash2 and the MOI web portal display the same fine data from the same government database. If a fine appears in one, it will appear in the other. There is no difference in accuracy between the two platforms.
How to Download and Install Metrash2
The app is available through the official app stores only. Downloading from third-party sources is not recommended as it may result in installing an unofficial or outdated version.
| Platform | Store | Search Term | Cost |
|---|
The developer listed in both stores should be Ministry of Interior — State of Qatar. Confirm this before downloading to ensure you are installing the official version.
How to Register and Log In to Metrash2
First-time users need to create an account before accessing traffic services. Registration requires a valid Qatar ID (QID) and a Qatari mobile number registered under the same QID. The process takes approximately five minutes.
| Step | Action | Notes |
|---|---|---|
| 1 | Open the app and tap "Register" | Available on the welcome screen |
| 2 | Enter your Qatar ID (QID) number | 11-digit number on your residency card |
| 3 | Enter your registered mobile number | Must be linked to your QID in the MOI system |
| 4 | Enter the OTP sent via SMS | One-time password — expires in a few minutes |
| 5 | Set a password for your account | Minimum 8 characters — mix of letters and numbers recommended |
| 6 | Log in with QID and password | Biometric login (Face ID / fingerprint) can be enabled after first login |
⚠️ Mobile Number Issue: If your mobile number is not linked to your QID in the MOI system, you will not receive the OTP and cannot complete registration through the app. In this case, visit an MOI service centre or Metrash kiosk to update your registered number before attempting to register again.
How to Check Traffic Fines on Metrash2
Checking traffic fines on Metrash2 requires logging in first. Guest access without login is not available for fine details in the full version of the app, though the MOI web portal allows plate-number searches without an account for basic fine status checks.
| Step | Action |
|---|---|
| 1 | Log in to Metrash2 with your QID and password |
| 2 | Tap Traffic Services from the main menu |
| 3 | Select Violation Services → Inquiry About Violations |
| 4 | Choose search by QID or vehicle plate number |
| 5 | View the list of all active fines — violation type, date, amount, and black points are displayed |
Each fine listed shows the violation type, the date it was recorded, the fine amount, applicable black points, and the payment status. For a complete guide to all available fine-checking methods including the MOI portal and Hukoomi, see our Qatar traffic fine checking guide.
How to Pay Traffic Fines on Metrash2
Payment through Metrash2 is available 24 hours a day, seven days a week. The app accepts Visa and Mastercard credit and debit cards. Payment confirmation is instant and a receipt is generated within the app immediately after the transaction is completed.
| Step | Action | Notes |
|---|---|---|
| 1 | Go to Traffic Services → Violation Services | Same path as checking fines |
| 2 | Select the fine(s) you want to pay | Multiple fines can be selected and paid together |
| 3 | Tap Pay and confirm the total amount | Check whether the 50% discount is shown — see below |
| 4 | Enter card details — Visa or Mastercard | Card details can be saved for future use |
| 5 | Payment confirmed — receipt generated instantly | Receipt available in app history and via email if set up |
✅ 50% Discount Tip: If your fine is within 30 days of the violation date, the app will automatically display the discounted amount before payment. You do not need to apply for the discount — it is shown automatically when eligible. For full eligibility rules, see our Qatar 50% fine discount guide.
For a complete breakdown of all payment methods including MOI service centres and kiosks, see our Qatar traffic fine payment guide.
Viewing Black Points on Metrash2
Black points accumulated against a driver's licence are visible within the Metrash2 app under Traffic Services. This is the most convenient way to monitor your current black points total without visiting a service centre.
| Black Points Total | Status | Action Required |
|---|---|---|
| 0–7 points | Safe zone | No immediate risk — continue monitoring |
| 8–13 points | Warning zone | High risk — reaching 14 points will trigger a 3-month license suspension |
| 14+ points | Suspension threshold | License suspension — contact MOI immediately |
Black points are linked to the driver's QID, not to the vehicle. Points recorded within the previous 12 months count toward the suspension threshold. For the complete black points system including all violation point values and reset rules, see our Qatar traffic black points guide and points reset rules guide.
Other Traffic Services Available on Metrash2
Beyond fine checking and payment, Metrash2 provides access to a broader range of traffic-related government services that are useful for Qatar residents managing their vehicles and licences.
| Service | What It Does |
|---|---|
| Violation Inquiry | Check all active traffic fines by QID or plate number |
| Fine Payment | Pay fines by Visa or Mastercard — instant confirmation |
| Black Points Inquiry | View current accumulated black points on your licence |
| Driving Licence Inquiry | Check licence status, expiry date, and category |
| Vehicle Registration Inquiry | Check vehicle registration status and expiry |
| Accident Report Inquiry | View accident reports associated with your vehicle |
| Vehicle Clearance Certificate | Request clearance documents for vehicle transfer or export |
Metrash2 vs MOI Web Portal: Which Should You Use?
Both platforms connect to the same MOI database and display identical fine information. The choice between them comes down to preference and situation.
| Feature | Metrash2 App | MOI Web Portal |
|---|---|---|
| Device required | Smartphone | Any browser |
| Login required to check fines | Yes | No (plate search available, but details may require login) |
| Fine payment | ✅ Yes | ✅ Yes |
| Black points visible | ✅ Yes | ✅ Yes |
| Biometric login | ✅ Yes | ❌ No |
| Saved card for payment | ✅ Yes | ❌ No |
| Best for | Regular users — fastest experience | Quick checks without app or for visitors |
For the complete MOI web portal walkthrough, see our MOI portal guide.
Common Metrash2 Issues and Solutions
OTP Not Received During Registration
The most common registration issue is not receiving the SMS OTP. This occurs when the mobile number entered is not linked to the QID in the MOI database. The solution is to visit an MOI service centre or a Metrash self-service kiosk to update the registered mobile number, then attempt registration again.
Fine Not Showing After Violation
Officer-issued fines typically appear in the system the same day. Camera-detected fines — from radar systems, red light cameras, and AI camera networks — can take 24 to 48 hours to appear. If a fine is not visible after 48 hours and you have reason to believe one was issued, check again after 72 hours or contact the MOI Traffic Department directly.
Payment Declined
Card declines on Metrash2 are usually caused by one of three things: the card not being enabled for online transactions, the billing address not matching, or a temporary technical issue with the payment gateway. Try an alternative card or use the MOI web portal as a backup. If the issue persists, MOI service centres accept cash and card payments in person.
App Not Loading or Crashing
If Metrash2 is not loading correctly, check that the app is updated to the latest version available in your app store. Outdated versions of the app are the most common cause of loading failures and feature unavailability. Clearing the app cache on Android devices can also resolve persistent loading issues.
⚠️ Expat Note: If you recently changed your mobile number or your QID details have been updated, there may be a delay of a few days before the new information is reflected in the Metrash2 system. Always ensure your contact details are current in the MOI database to avoid registration and OTP issues.
Metrash2 for Visitors and Tourists
Visitors to Qatar who do not hold a QID cannot create a full Metrash2 account, as registration requires a QID-linked mobile number. While the app does accept passport numbers in some cases, many tourists report difficulty completing registration. For this reason, the MOI web portal is the more reliable option for visitors — it allows fine checks using a vehicle plate number without requiring an account or QID. For full guidance on traffic rules and fines as a visitor, see our tourist driving rules guide and rental car traffic fines guide.
📚 Related Guides
- → Qatar Traffic Fines 2026: Complete Hub Guide
- → MOI Portal Guide: Check & Pay Fines via Browser
- → How to Check Traffic Fines in Qatar 2026
- → How to Pay Traffic Fines in Qatar 2026
- → Qatar 50% Fine Discount: Full Eligibility Guide
- → Qatar Black Points System: Thresholds & Reset Rules
- → How to Dispute a Qatar Traffic Fine
- → Tourist Driving Rules in Qatar 2026
Sources: Ministry of Interior Qatar — portal.moi.gov.qa; Metrash2 official application — available on Apple App Store and Google Play Store; Hukoomi Qatar e-Government Portal — hukoomi.gov.qa. This guide is for informational purposes only. Always verify current fine information via the official MOI Qatar portal or Metrash2 app.